What Is QuickBooks Error OLSU-1013: Troubleshoot QuickBooks Bank Feeds Setup Error OLSU-1013

During accepting or paying online what you need to have is QuickBooks Paypal integration to process your payments securely either to vendors or customers. In case of adding wrong banking details to your online bank account for QuickBooks might lead to face critical error issues like QuickBooks bank feeds setup error olsu-1013. 

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What is QuickBooks Error OLSU-1013 (Bank Feeds Error)

QuickBooks Error OLSU-1013 is an online banking error that usually arrives when communicating to the financial institution either for checking and downloading the most recent transactions or other past activity with the use of an online bank account. 

There is not an individual reason due to which error prompts, sometimes it may happen due to issues persisting at the banking side in its servers. Furthermore, when QuickBooks error OLSU-1013 arrives QuickBooks is unable to establish a connection with the bank due to an inactive online banking account or unauthorized access. To keep yourself from facing such issues, check your online banking activity timely. QuickBooks allows you to manage everything single-handed within the software. 

After you receive a message specifying the unexpected error has occurred and you’re unable to access the branding and profile servers, then contact your Bank executive to fix it. Either to do it manually just click the Cancel option for the cancellation of setup. Later on, retry setting up the account for accessing online service again. If this manual procedure doesn’t take effect on the issue, scroll down to the troubleshooting solutions. Let’s start learning why this error prompts and how to fix these errors. 

You would like to read: How to Fix Bank Feeds Setup Error OLSU-1011 in QuickBooks

Possible Causes of QuickBooks Error Code OLSU-1013

There are multiple circumstances due to which you’re facing QuickBooks error code OLSU-1013. All the important ones are listed below, check it out now:

  • QuickBooks Desktop version you’re working with is outdated/unsupported
  • Any issues on the banking side lead to this error
  • QuickBooks Desktop connection to the Internet Explorer is not permitted by Internet Explorer configuration 
  • Bank servers are under maintenance and are unable to process any requests right now
  • Financial Institution directories haven’t been updated for a long time
  • Working with a separate mode other than the express or side-by-side mode
  • Login credentials are inappropriate

Points Keep in Mind Before Moving To Follow Troubleshooting Steps

  • Check your QuickBooks Desktop release, it must be updated to the most recent release
  • Make sure you’re having a high-speed internet connection
  • Attempt to log in with your appropriate credentials using your regular browser (Internet Explorer) in your online banking account
  • Using of Internet Explorer as your regular default browser
  • Be sure QuickBooks single-user mode is turned on while accessing the online bank account
  • Download pending transactions by following the pending alerts if any

Solutions To Troubleshoot QuickBooks Bank Feeds Error OLSU-1013

After we discuss all the important points now we move to talk about troubleshooting solutions to fix QuickBooks Bank Feeds error olsu-1013. Check the solutions one by one to get rid of errors.

Solution 1: Switches QuickBooks Default Mode To Express Mode

  • Launch QuickBooks Desktop and then go to their Edit menu
  • Next, click on Preferences 
  • Later on, tap on checking will appear on the left side of your screen
  • Open the Company Preferences window then, look for Express mode inside the Bank Feeds window
  • Once found, choose it and then tap on the OK button to store the changes made

Solution 2: Make Changes in Internet Explorer Settings by enabling TLS 1.2 Protocol

  • When talking to it, you must have the latest version of Internet Explorer
  • Launch Internet Explorer 11, and then click on the Gear icon will appear at the upper right corner of the screen
  • Browse to the Internet Options where select the Advanced tab by clicking on it
  • Scroll down to the Security menu and then unticked the checkbox if you ticked the USE TLS 1.1
  • On the place of TLS 1.1, tick the checkbox to USE TLS 1.2 protocol
  • Later on, click on the Apply option to save the changes done
  • Quit all the applications/programs running in the background and then restart your PC

Solution 3: Updating the Financial Institution Directory

  • Launch QuickBooks Desktop and reach out to the Banking menu
  • Open the Banking tab and then click on Bank Feeds >> Bank Feeds Center
  • From the drop-down list of menus, click on Sync All for this bank
  • If you’re unable to process the automatic updates, just do the same by manual steps
  • Visit Windows File Explorer and open it and then follow the path: C:\ProgramData\Intuit\QuickBooksXXXX\Components\OLB\Branding\Filist

Note: Put your QuickBooks version in place of XXXX.

  • Pick the link according to your QuickBooks version and then use shortcut keys Ctrl + A to select the whole data of the page
  • If you’re working with any of these QuickBooks versions: QB 2016, QB 2017, QB 2018, QB 2019, just press Ctrl + C together to copy the whole text of the page
  • Click twice on the fidir.txt file withinside the file folder, or either right-click from your mouse and choose Open 
  • Press Ctrl + A to choose the full text of a single page and paste it by following Ctrl + V keys together
  • Reach to open the File window will appear at the top left corner of the screen
  • Once you’re all done, hit the Save button and close the file
  • Reboot QuickBooks and check whether everything is fixed or not

Solution 4: Deactivate all accounts carrying online banking services

  • To deactivate all the account you have carried out, just scroll downwards to the Charts of Accounts 
  • Later on, look for Include inactive option
  • You have to deactivate all your inactive accounts by checking the deactivate bank feeds
  • Close the file if opened and then reopen for checking your inactive account deactivation
  • Load the all banking list and then set up your each account

Your suggested read: How to Fix OL and OLSU Bank Feeds Errors in QuickBooks Desktop

The Bottom Line

Hope you’re now hassle-free doing your work on QuickBooks Desktop. If this is just our illusion and you’re still requiring assistance to fix your QuickBooks error olsu-1013. Just come to us to find a QuickBooks ProAdvisor by releasing a call on our toll-free number. Moreover, you can either join our QuickBooks Community for other valuable solutions regularly. All your QuickBooks queries have been processed in very little time.

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