QuickBooks Error Code 2002
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How To Fix QuickBooks Error Code 2002

QuickBooks Error code 2002 is one of the payroll errors because this error code occurs at that time when you trying to make a new data file but this data file is rejected by some issues inside the payroll. Sometimes any QuickBooks user is working on the payroll then QuickBooks might ask for providing a PIN and you make any single mistake to provide the correct PIN then you can face the QB error 2002 on your computer screen. In this situation, you need to fill your PIN carefully so again you will not get to see this error code on your screen.

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Symptoms of QuickBooks Error code 2002

  • The first symptom of this error is you will get a message of QuickBooks error code 2002.
  • When you encountered this error then you are unable to create a data file.
  • That may be possible your computer response speed becomes very slow.
  • When you have encountered this error then you will get a message to restart your QuickBooks software.

Some Important points you should remember when you entering the PIN

  • The PIN is always unique and case sensitive and the length of PIN differs between 8 to 12 characters and it consists minimum One Letter and One number.
  • Before going to enter the PIN into your system then you must have to check your Caps and Num lock are off.
  • Carefully without making any mistake write down your PIN.
  • Then you can easily request for the payroll transactions.

Causes of QuickBooks error 2002.

Below we have mentioned some causes which can occur the QuickBooks error code 2002:-

  • One of the biggest mistakes users mostly do is. The user tries to make a duplicate file.
  • If you have provided the wrong information at the time of creating the QuickBooks data file.
  • This QuickBooks error also occurs when you entered the multiple EIN or Employer identification number inside the one company file.
  • As you know a man is the effigy of mistakes, so you need to carefully fill the PIN number.
  • If your computer system is struggling with the Virus and Malware then you face the QuickBooks error 2002.

QuickBooks Error Code 2002- Step by Step solution

Solution 1:

You can easily solve the QuickBooks Error code 2002 by following the below-given points:-

  • First thing you need to do is login into your computer system as an “Administrator”.
  • Then you need to check your internet connection is working or not.
  • Now, you must have to download the “PayrollSubini.exe” extension file.
  • After downloading this .exe file you need to run into your computer system.
  • Once you have done then you need to run the “Repair Utility”.
  • Here you need to check any update of payroll if yes then follow the below-given points:
  • Now you have to tap on the “Employees” and then you need to choose “Payroll updates”.
  • Now you have to choose the “Update software” button.
  • After that, you have to tap the “Ok” option and then the downloading will begin.
  • When you have successfully download the QuickBooks payroll update then you need to close your computer system and restart your computer system.
  • Now try to make a new file inside the payroll. If this step is not working then you need to move on to the next solution.

Solution 2:

Sometimes, the problem is not able to solve manually then you need to take the help of QuickBooks file doctor. QuickBooks file doctor is officially designed to fix the file related issues. Is it very simple in use?

  • First, you need to download this tool from the official website of the Intuit.
  • Once you have downloaded this tool then you need to install this tool into your computer system.
  • After the installation process, you have to run and scan your computer with the help of this file.

Solution 3:

Most of the time you face the problem of error due to Viruses and Malware then you need to scan your computer system and remove all the virus and malware from your computer system.

  • First, you need to purchase any genuine antivirus.
  • Then you have to run your antivirus.
  • After that, scan the viruses and malware.
  • If any virus and malware exist then remove it.
  • Then open your QuickBooks software and check your QuickBooks error code 2002 is resolve or not.


QuickBooks Error code 2002 is occurring at the time of creating a data file in the payroll. You may face QB error code 2002 when you are filling the PIN number. And you have provided the wrong pin. To solve this error code you need to fill your PIN number very carefully.

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