How To Resolve QuickBooks Error 77

Quickbooks error 77 is related to the Quickbooks company file and it may be irritating for you to face error into your company file. When you come into contact with Quickbooks error 6000-77 then the computer screen shows the “We’re a sorry message”. I already told you in the above lines this is a company file related error and it occurs at that time Quickbooks unable to read the path or the location of your company file and your Quickbooks have some internal damage. This error can also occur when your company file is facing some issues.

QuickBooks Error 77

Let us take an example- When you need to go to Ramesh room but you don’t know the location of Ramesh at that time you will be confused in the same way replace Ramesh with Company file. Then QuickBooks search the company file. If Quickbooks isn’t able to search your company file. As a result it produced we’re sorry message.

Causes of QuickBooks Error 77

There is not a particular reason behind this error there are a list of QuickBooks Error 6000-77 which is discussed below:-

  • Quickbooks Error 77 occurs when your company files not hosted on the local/network drive while the file is hosted in external media.
  • When you the QuickBooks in multi-user mode your computer Bit Defender application blocks the communication of the QuickBooks.
  • You have given permission for an incorrect folder while your company is located on another folder.
  • This error occurs when the company file doesn’t have required administrator rights
  • When your company file opened with the help of referencing drive which is already mapped.
  • You don’t properly installed the Quickbooks software and corrupt the registry.

The solution of QuickBooks Error 77

Below is a list of the Quickbooks Error 77 solutions you must have to follow the solution in ascending order.

Solution 1

  1. The First thing you need to do is download “QuickBooks File Doctor“.
  2. When your download is finished then install the Quickbooks File Doctor by double click on qbfd.exe file. Then follow the instruction and accept all the terms and conditions.
  3. When you install the QuickBooks File Doctor then you have to click on the “Finish and Start” then your QuickBooks File Doctor will open.
    Using the drop-down list find your company file which is facing Quickbooks error code 77.
  4. If you do not get the option of your company file then you have to manually add your company file by clicking on the “Browse” button then choose the “Continue” option.
  5. Here you will get to see two option choose any one of them according to you-
    File damage and Network connectivity:
    This option will resolve both errors. If you get any 6000 series error then you can take the help of File damage and Network connectivity to repair the company file.
    Network connectivity only:
    When your company file having the issue related to the connectivity like your company file is opened in multi-user mode and you are getting the H series errors then you can select Network connectivity only.
  6. After selecting one of the options then you need to provide the Id and password and then press the “Next” button.
  7. Now you have to choose the option of Host/Server workstation.
    Workstation:– The meaning of this option is your Quickbooks file in which you are facing problem is physically not stored in this machine.
    Server:- This option is opposite to the Workstation in which your company file in which you are facing error is physically stored into the machine.
    Single User:- If you are one of the single users then you must have to click the Server option.
  8. After that Quickbooks File Doctor will ask from you the “Yes” or “No” option.
    The meaning of “Yes” is your company file is hosted.
    The meaning of “No” is your company file is not hosted.
  9. Then you have to wait till the Quickbooks File Doctor finishes the diagnosis and the waiting time will depend on the size of the company file.

Solution 2: 

  • First, you need to visit your company file folder.
  • Here you to find the .ND and .TLG files.
  • One by one renames both files by adding the .old extension.

Solution 3: 

  • Move the cursor on the right side of your screen where you have to choose the “Start” button.
  • Then into the search box, you need to type the “Command” do not press the enter button.
  • Now you have to hold the Ctrl + Shift simultaneously and hit the “Enter”.
  • After press the enter button you will get a pop message here you have to select the “Yes” button.
  • after clicking the yes button then a black window will appear here you to write the “sfc/scannow” and then press the “Enter” button from the keyboard.
  • Then the scanning of the file will begin and it will fix the issue.

Quickbooks Error 77 is also a company file related error it occurs when your Quickbooks unable to read your company file path then it shows this error. QuickBooks file doctor will help you to get rid of this error by scanning your company file.

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